Senior Associates contribute toward the development of client deliverables, in support of Glenbrook Engagement Managers and Partners. They possess strong analytical skills and take initiative to ensure the quality and timeliness of work products and recommendations.

As part of the global team, Global Senior Associates work predominantly on projects centered around emerging markets. Within a broad digital finance umbrella, this work includes inclusive finance, market assessments, and strategy/ planning for new financial infrastructure. Glenbrook’s emerging market clients include public, state-owned, private, and non-profit sector enterprises.

Global Senior Associates Report to a Sponsoring Partner.

Responsibilities include:

• Research: Conduct research and data analysis, perform competitive benchmarking, and participate in qualitative interviews to gather market insights. Take the lead on specific aspects project work products for clients.
• Problem solving: Identify key strategic issues, develop hypotheses and/or potential solutions, test through quantitative and qualitative analysis, refine and formulate appropriate recommendations.  Produce lucid, well organized, and persuasive client deliverables (typically in PowerPoint) and guide team members as they make contributions to work products.
• Collaboration: Be a productive and effective team player, collaborating with both Glenbrook and client personnel as necessary. Provide input on how to approach client problems and project challenges.
• Industry knowledge: Actively follow industry news and payments companies, both incumbents and new entrants. Begin to develop topical expertise in one or more areas of the industry. 
• Multi-tasking: Manage multiple projects simultaneously and independently while maintaining excellent quality and meeting requisite timelines.
• Thought leadership: suggest and provide content for the Firm’s web properties, develop professional perspective on industry issues, and participate in industry events to foster relationships and gain expertise.
• Firm development: Support development of new business with existing and prospective clients, contribute to the development of Glenbrook intellectual capital and other internal initiatives to grow the firm.  

Skills and experience required:

• Bachelors degree, preferably in business, economics, public policy, international relations
• Minimum of three years of experience (either 3 years of professional work experience or 1 year (or more) of work experience plus a Masters degree) in:

- Strategy consulting with focus on financial services, retail, technology

- An operations/strategy role with a focus on payments, digital finance, or financial inclusion

• Demonstrated professional experience in emerging markets is highly desirable
• Excellent verbal and written communication skills
• Adept user of both PowerPoint and Excel, ability to create compelling diagrams/charts/ process flows
• Strong ability to synthesize qualitative and quantitative data in order to contribute to the formulation of strategic narrative to address client challenges
• Demonstrated integrity and respect for confidentiality
• Intense curiosity about a wide range of subjects
• Team orientation, ownership/accountability coupled with innate desire to collaborate with Glenbrook colleagues and clients
• Desire to grow a superior consulting practice that provides opportunity for learning and professional growth
• Fluency in select foreign languages is desirable 

Location is flexible. The firm has offices in San Francisco or New York and once business travel returns, there will be a need to visit either office, travel to client sites and/or travel internationally from time to time.  Travel requirements can be expected to vary from approximately 5% to potentially up to 15% in the future Ability to accommodate a flexible schedule when working across time zones is required.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States. Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Glenbrook.