Senior Associates collaborate with Glenbrook Engagement Managers, Partners, and other Associates to provide high-quality and timely client recommendations. They use strong analytical and research skills to contribute to the development of client deliverable and have the opportunity to present recommendations and supporting materials directly to clients. Senior Associates are expected to show thought leadership, critical thinking, project management, and team leadership skills on these assignments. As experience is gained and subject matter expertise is developed, Senior Associates will be given increased responsibility for the delivery of client materials.

Senior Associates report to a Sponsoring Partner.

Job responsibilities include:

• Research: Conduct research and data analysis, perform competitive benchmarking, and participate in qualitative interviews to gather market insights. Take the lead on specific aspects project work products for clients.
• Problem solving: Identify key strategic issues, develop hypotheses and/or potential solutions, test through quantitative and qualitative analysis, refine and formulate appropriate recommendations.  Produce lucid, well organized, and persuasive client deliverables (typically in PowerPoint) and guide team members as they make contributions to work product.
• Collaboration: Contribute toward team on multiple large and small client engagements at a time. Be a productive and effective team player, collaborating with both Glenbrook and client personnel as necessary. Provide input on how to approach client problems and project challenges.
• Industry knowledge: Actively follow industry news and payments companies, both incumbents and new entrants. Begin to develop topical expertise in one or more areas of the industry. 
• Multi-tasking: Manage multiple projects simultaneously and independently while maintaining excellent quality and meeting requisite timelines.
• Thought leadership: suggest and provide content for the Firm’s web properties and develop professional perspective on industry issues and participate in industry events to foster relationships and gain expertise.
• Firm development: Support development of new business with existing and prospective clients, contribute to the development of Glenbrook intellectual capital and other internal initiatives to grow the firm.   Source additional Glenbrook engagement from current clients; identify prospects and participate in marketing to those prospects

Skills and Experience

• MBA – or – relevant alternative academic credentials or industry work experience
• Three or more years of work experience at a top-tier strategy consulting, other professional services firm with focus on one or more of the following industries: financial services, retail, technology – or – mid-level role in a payments industry company
• A foundational understanding of how different elements of the payments industry function, especially within the scope of experience gained from previous roles
• Adept user of both PowerPoint and Excel with the ability to create compelling diagrams/charts/process flows
• Strong quantitative skills and ability to synthesize qualitative and quantitative data in order to contribute to the formulation of strategic narrative to address client challenges
• Excellent verbal and written communication skills
• Demonstrated integrity and respect for confidentiality
• Intense curiosity about a wide range of subjects
• Team orientation, ownership/accountability coupled with innate desire to collaborate with Glenbrook colleagues and clients
• Desire to grow a superior consulting practice that provides opportunity for learning and professional growth

Senior Associates are expected to reside in close proximity to New York City, enabling a hybrid work model with 3 days a week in the Manhattan office. This position may require up to 40% travel. Travel is primarily within the United States but occasional International travel is expected. Ability to accommodate a flexible schedule when working across time zones is required.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States.